Terms & Conditions

1. Agreement

These Terms & Conditions ("Terms") govern your access to and use of https://artiflow.studio (the "Website") operated by Artiflow Technologies ("Artiflow", "we", "us").

By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

2. About our services

The Website provides information about Artiflow's retention intelligence offering for Shopify brands. Content on the Website is for general information only and does not constitute a binding offer.

Artiflow is configured per client. Scope, pricing, integrations, service levels, and data processing terms are defined in a separate written agreement or statement of work, not solely by Website content.

3. Eligibility

The Website is intended for business users. By using it, you represent that you have authority to act on behalf of any business you represent in communications with us.

4. Acceptable use

• Do not use the Website in any way that violates applicable law or third-party rights.
• Do not attempt to gain unauthorized access to our systems, interfere with Website operation, or introduce malware.
• Do not scrape, harvest, or automate access to the Website except with our prior written consent.
• Do not misrepresent your identity or affiliation when contacting us.

5. Intellectual property

All content on the Website, including text, graphics, logos, and software, is owned by Artiflow or its licensors and protected by intellectual property laws.

You may view and download Website content for your personal or internal business evaluation. You may not copy, modify, distribute, or create derivative works without our prior written permission.

6. Disclaimers

The Website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Illustrative metrics, calculators, and examples on the Website are estimates for demonstration purposes. Actual results depend on your catalog, customer behavior, and implementation.

7. Limitation of liability

To the fullest extent permitted by applicable law, Artiflow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website.

Our total liability for claims relating to the Website shall not exceed EUR 100, except where liability cannot be limited under mandatory law (including liability for death, personal injury, or fraud).

8. Third-party links and tools

The Website may reference or link to third-party services (such as Shopify, email platforms, or subscription tools). We are not responsible for third-party websites, products, or policies.

9. Privacy

Our collection and use of personal data is described in our Privacy Policy. By using the Website, you acknowledge that you have read it.

10. Changes

We may update these Terms at any time by posting a revised version on this page. Continued use of the Website after changes become effective constitutes acceptance of the updated Terms.

11. Governing law and jurisdiction

These Terms are governed by the laws of Germany, excluding conflict-of-law rules.

If you are a consumer with mandatory protections in your country of residence, those protections remain unaffected.

Subject to mandatory law, the courts of Berlin, Germany shall have exclusive jurisdiction over disputes arising from these Terms and use of the Website, except where prohibited by law.

12. Contact

Questions about these Terms: contact@artiflow.studio, +49 176 47681718, Berlin, Germany.